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Project surgeries

How project surgeries can keep programmes on track (1)

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When I’ve run large change programmes I have often used project surgeries to minimise programme risks and to keep a programme on track to deliver its benefits. So what are surgeries? A surgery is when you select a project within your programme and undertake a detailed health check or ‘deep-dive’. If you are running a […]

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Rise of the PMO

The rise of the Project Management Office (PMO)

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Not too long ago the Project Management Office (PMO) was an admin function that checked risk management reports, collated timesheets and even booked hotel rooms. Some organisations still use PMOs for these activities but more and more organisations are implementing ‘value-adding’ PMOs. We have worked with some of our clients to establish these value-adding PMOs […]

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M and S logo

Project quality gates

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How to make sure your projects are on track every step of the way ‘Every project has a beginning, a muddle and no end’ … Anon I first came across quality gates a number of years ago while running a number of change programmes for Marks & Spencer. These were new at the time, at […]

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Change Management

Change overload – how to manage change at the right pace

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One of the most overlooked problems in delivering change in any organisation is the level and speed of change that seems to be required of people. Change seems to be the norm rather than the exception. I once worked in a retail organisation where change was almost frowned upon because they had been so successful […]

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CEOs

CEOs don’t need to worry about projects. Wrong!

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Just ask the CEO of Knight Capital whose recent software upgrade launched hundreds of trades resulting in a loss of $440 million. The company’s existence is threatened and today (7th August 2012) a consortium of four firms are preparing to inject £256 million into Knight Capital in an attempt to reverse the damage caused by […]

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Olympics 2012

G4S and the Olympics nightmare

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What information a CEO needs on a project. The 2012 Olympics in London is one of the biggest programmes in the UK. It all seems to have been planned and executed in a professional manner. But last week came the news about the lack of security for the Olympics as G4S had not been able […]

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7 tips

7 tips in managing a big consultancy or systems integrator

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Having worked for one of the big 5 consultancies for over ten years and then having to engage a number of them as a client, I thought I’d share some tips on getting the best value out of these relationships: Subject to availability. Be clear which consultants you are personally engaging. Some proposals will contain […]

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Rugby Scrum

Implementing Scrum: Crouch, Touch, Pause, Engage: Part 1 (Crouch)

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The theory of Scrum is relatively simple – indeed the Scrum Guide from Ken Schwaber and Jeff Sutherland is just 16 pages long. However, many companies struggle to gain the benefits from Scrum because they rush into using it without determining if it is appropriate for their business or for each specific project/product. They also […]

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an immovable object

Making change happen – when an irresistible force meets an immovable object (2)

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In my previous blog I set out some of the key problems that beset a major (failed) change programme. In this blog I want to set out CSFs for how we, in Bestoutcome, typically try to avoid these pitfalls. Vision: Do ensure that there is absolute clarity on the desired outcomes of the programme (developed […]

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Captain on a ship

Making change happen – when an irresistible force meets an immovable object (1)

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Not so long ago one of Britain’s major retailers issued a series of profit warnings – and then saw their key competitor leap over them in terms of both market share and profitability. Clearly something had to be done. One of the many things they did was to develop an ‘IT Transformation Programme’, identifying 26 […]

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