Escalation

Risk and Issue Escalation

When a project-level Risk or Issue is likely to have a wider impact than the project that has raised it, they may need to be escalated to the Programme level. PM3 allows you to do this by ‘promoting’ the Risk or Issue to the overarching Programme. This makes it visible to the Programme Board, but it is still maintained at the project level.

Screen Showing Risks that are being escalated or promoted to the programme level

Milestone Promotion

Some project level Milestones are more important than others – typically these will be Key Milestones. Also, some Key Milestones are significant to the overarching programme. PM3 allows you to ‘promote’ Milestones to the programme level. This makes them visible to the Programme Board, but they are still maintained at the project level.

Screen Showing Milestones that are being escalated or promoted to the programme level