Our Mission
At BestOutcome, our values are at the heart of our brand. Our leading software applications, together with our expert professionals, help to deliver PPM solutions that both elevate project delivery and deliver the desired outcomes.
By joining such a well-established and well-funded company as Eleco plc, BestOutcome will be in a strong position to invest in our products and services, so we’ll be continuing to evolve what we offer. It’s a big step for us and it is great news for our clients!
We’re excited about the next phase of our journey.
Established in 2000, we provide award-winning Project, Portfolio Management (PPM) solutions to the public, private, and charitable sectors.
At BestOutcome we are passionate about helping our clients improve their project delivery capability. We focus on 2 principle PPM solutions, PM3, and PM3time. By refining our offerings to the marketplace, we ensure that our focus is entirely on meeting the ever-changing needs of our clients.
We consider ourselves different. We do not believe in just implementing a tool; we recognise that there needs to be a compelling need to change, strong stakeholder engagement, high user adoption, and good process to improve project delivery.
At BestOutcome we work very closely with our clients to understand their requirements and establish what success looks like to them. We take an outcome-driven approach and provide expert advice on best practices. The tool itself is just part of the solution; a good process and well-trained project practitioners are needed to deliver the desired outcomes.
You are selecting a software product and a partner who can deliver the software for the maximum benefit to the organisation. We are unique in the Project Portfolio Management (PPM) solution sphere as BestOutcome is a change management consultancy as well as a software vendor. We understand how to manage change and we treat every PM3 implementation as a change project.
We are one of the few PPM providers that have ISO27001 accreditation ourselves as well as our data centre partner. This will give you confidence that our development and deployment processes are designed to ensure your information stored and processed in PM3 is safe. As part of our ISO27001 accreditation, we conduct annual penetration tests.
We provide you with learning videos for our solutions which helps with on-boarding new users and /or refreshing the knowledge of existing PM3 users. We’ve also introduced Project Genie which is an automated help facility that guides users around PM3 functions. PM3 Genie analyses PM3 screens and recommends improvements to screens based on BestOutcome’s knowledge base and best-practice project delivery.
We pride ourselves on the support we provide to our customers. We have our own inhouse development and support team that enables us to be responsive and agile to client requirements.
We strive to constantly improve our application and typically have 3-4 new releases a year. Since we have our own development team, we can respond very quickly to client requests. We have regular User Groups and encourage collaboration and feedback to ensure that we continue to deliver the best application and service to our clients.
